Appearance
Settings
At a glance
| Location | Bottom of sidebar → Gear icon |
| Plan | All plans, including the free tier |
| Related features | 9 |
Settings is the main configuration hub for your Spun workspace. Its tabs (some are admin-only):
- General — Interface language (28+ languages), timezone, date format, Shabbat mode config, profile details.
- Notifications — Browser, mobile, and email notification preferences per event type, plus outbound email sender/provider configuration.
- Interface — Simple/Power/Custom mode toggle, per-feature visibility toggles, sidebar pin order, drag-to-reorder, Momentum widget toggles.
- WhatsApp — Three sub-tabs: Message History (sync/backfill), Health (connection status, QR code, reconnect, Change Channel, Self Proxy), and Business (business profile).
- Plan & Usage - Visible to all roles: current plan, AI token usage meter with reset countdown, burn rate and projection, by-feature usage breakdown with manage links, recent-periods chart. Admin-only within the tab: upgrade/downgrade, billing history, payment methods, coupon codes, token pack purchases.
- AI — AI model preferences, system prompts, token usage dashboard. The AI Features list shows every AI capability the org has, even ones with no toggle here: Contact Summaries (hourly background contact memory notes, toggleable) sits alongside informational rows for AI Intent and AI Auto-Labeling, which link out to Automations and the Labels manager where their real controls live.
- AI Assistant (MCP) - Connect external AI apps to the inbox via MCP, manage connected apps and API keys.
- Digests - AI-generated chat digests: freshness status per digest, manual rebuild, pause/resume generation.
- AI Logs — Audit log of all AI operations (compose, summarize, translate, chatbot).
- Voices — TTS voice selection for translation rooms and voice features.
- Storage — Storage usage breakdown, cleanup, pause/resume syncing.
- Privacy / Filtering — PII redaction presets (Maximum/Balanced/Full AI), cross-org connection toggles, data export, account deletion, Yetzer Hatov speech filtering.
- Response Targets - First-response SLA policy: target minutes, business-hours gating (shared with Auto Reply's schedule), warn-at threshold, assignee/team notification list.
- Sessions — Active session management and force logout.
- Phone Calls — VoIP provider config, caller ID, recording settings (with Phone Calls extension).
- File Sync — Media backup toggle, file type selection, storage usage (with File Sync extension).
- Google Meet — Google Meet integration.
- Google Sheets — Sync/export inbox data to Google Sheets.
- CRM Sync — HubSpot integration (OAuth connect, field mapping, sync direction; with CRM Sync extension).
- SMS — SMS channel setup (TextBee provider) for sending and receiving SMS.
- Facebook Leads — Facebook Lead Ads integration (with Facebook Leads extension).
- Developer — Developer tools and API access.
How to use
- Click the gear icon at the bottom of the sidebar.
- Navigate between tabs using the left sidebar within Settings (some tabs appear only for admins or when the related extension is installed).
- Use the Interface tab to switch between Simple Mode (minimal), Power Mode (all features), or Custom — choose which features are visible and their sidebar order.
- Toggle dark/light theme from the moon/sun icon at the bottom of the main sidebar.
Related features
- WhatsApp Setup
- Team Members
- Plans & Billing
- PII Redaction / Safety Settings
- CRM Sync
- Smart Links (Entry Links)
- Google Sheets Integration
- SMS Channel
- Self Proxy
FAQ
- Where are my settings?
- How do I change notifications?
- How do I switch to dark mode?
- What is Simple Mode vs Power Mode?
- How do I hide features from the sidebar?
- How do I reorder sidebar features?
- Where are billing settings?
- How do I manage sessions?
- Where is the AI log?
- Where do I set a first-response target?
- Where do I see my chat digests?