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Group Calls

At a glance

LocationSidebar → Calls (Video icon) / Chat header → Call button
PlanAll plans, including the free tier
Related features3

Group video and audio calls with screen sharing, recording, in-call chat, and guest invite links. Powered by LiveKit for low-latency communication. Features include: video grid layout, mic/camera toggling, screen sharing, call recording (start/stop), in-call chat panel, guest links for external participants, duration timer, and incoming call overlay notifications. Starting a new call checks the organization's usage budget and an admin-configurable limit on how many calls can be active at once; if either is reached, starting a new call is blocked with an explanation of what paused, while any call already in progress is never interrupted. Joining an existing call and refreshing your token during a call are unaffected by the budget check.

How to use

  1. Start a group call from the sidebar or from within a Spun Chat conversation.
  2. Invite participants or share the guest link.
  3. Use the toolbar to toggle mic, camera, screen share, and recording.
  4. Open the chat panel to send messages during the call.
  5. Click "End Call" when finished. If starting a call is blocked, it means the organization's usage budget or its simultaneous-call limit has been reached - an admin can resolve this from billing/usage settings; calls already underway are not affected.

FAQ

  • How do I start a group call?
  • Can I share my screen?
  • How do I record a call?
  • Can I invite guests to a call?
  • How do I chat during a call?
  • Why can't I start a new call right now?