Groups & Communities

At a glance

Location	Sidebar → Groups & Channels (Network icon)
Plan	All plans, including the free tier
Related features	4

Manage your WhatsApp groups and communities from a central hub (sidebar label: "Groups & Channels"). Tabs include:

1. Groups — List all WhatsApp groups, search, filter by label. View group details: subject, description, participants, settings. Manage participants (add, remove, promote to admin, demote). Generate/revoke invite links. Approve join requests. Edit group icon. Export member list as CSV. Create new groups or subgroups. View group analytics. Label groups for organization.
2. Communities — List all WhatsApp communities with their subgroups. Create communities, add subgroups, unlink groups, deactivate communities. View community details and manage membership.
3. Intelligence — Group Intelligence monitors that watch selected groups and surface signals (see Group Intelligence).

How to use

1. Open Groups from the sidebar.
2. Switch between the Groups, Communities, and Intelligence tabs.
3. Search or filter groups by label.
4. Click a group to view details, manage members, edit settings, or export participant data.
5. Use the "+" button to create a new group or community.

Related features

• Campaigns / Broadcasts
• Labels
• Contacts
• Group Intelligence

FAQ

• How do I manage my WhatsApp groups?
• Where can I see my groups?
• How do I create a community?
• How do I add members to a group?
• How do I export group members?
• How do I promote someone to admin?
• How do I manage communities?