AI Chatbot

TIP

Requires Pro plan or higher.

AI-powered chatbot that can answer customer questions using your knowledge base. Powered by your AI token budget.

Where to find it

📍 Configured via Auto-Replies or Chat Flows

How to use

1. Go to Auto-Replies or Chat Flows.
2. Add an AI response node.
3. Configure the knowledge base context.
4. The AI will respond to customer messages using your org's context.

Related features

• Auto-Replies
• Chat Flows
• AI Compose

FAQ

• How do I set up an AI chatbot?
• Can AI answer my customers?
• How does the AI chatbot work?