Autopilot (Auto-Campaigns)

AI-powered intent classification and auto-response system. Autopilot evaluates incoming messages against configured rules using AI confidence scoring, then automatically triggers actions (send reply, start campaign, etc.).

The Autopilot panel has multiple sections:

• Rules — Create and manage autopilot rules. Each rule has: name, action type, linked campaign, AI confidence threshold, reply template, cooldown period (minutes), max triggers per day, max triggers total, expiration date, active-for-days, and variation mode.
• Activity — View evaluation history showing AI decisions: interested, not interested, low confidence, or opt-out for each contact interaction.
• Stats — Analytics dashboard with evaluation counts, daily breakdown charts, and conversion metrics.
• Test — Test rules against sample messages to verify AI classification before going live.
• Hub Activity — System-wide activity feed for all autopilot operations.

Where to find it

📍 Sidebar → Autopilot (Navigation icon)

How to use

1. Open Autopilot from the sidebar.
2. Click "+ New Rule".
3. Set the rule name, action type, and link to a campaign (optional).
4. Configure the AI confidence threshold and reply template.
5. Set cooldown, max triggers, and expiration limits.
6. Enable the rule.
7. Monitor performance in the Stats tab and review AI decisions in the Activity tab.
8. Use the Test tab to verify rules before deployment.

Related features

• Campaigns / Broadcasts
• Auto-Replies
• Chat Flows

FAQ

• What is Autopilot?
• How do I set up auto-campaigns?
• How do I automate follow-ups after a campaign?
• How does the AI confidence threshold work?
• How do I test an autopilot rule?
• Where can I see autopilot statistics?